Attention Internet Explorer (IE) 10 Users
There is currently a compatibility issue with Internet Explorer (IE) version 10 and IBM Service Request. As a result, IE 10 users receive errors when creating and updating service requests (PMRs). Note that other versions of Internet Explorer and other browsers (such as Firefox or Chrome) do not have the compatibility issue. To continue to use IE 10, please see the work-around below.
Work-around: When creating new service requests or updating existing service requests (PMRs) refresh the "Problem description" page before entering or adding any information. The "Problem description" page is where you enter the service request title and all details related to the issue that you are reporting.