IBM Service Request News
Welcome to the latest version of IBM Service Request!
Some of the updated SR features you will find include:
For those using Service Request for creating and managing their software service requests (PMRs), the workflow has not changed.
Those using Service Request for creating and managing hardware service requests will find a familiar workflow that improves the user experience and makes the transition from ESC+ simple and easy.
For more information about the transition from ESC+ to SR: https://ibm.biz/BdEgkh