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The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online.
IBM Service Request news
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26 Jun 2019
File Upload Issues with Existing Software PMRs
File attachments to existing software PMRs is currently not working properly. We are working on the issue and will have it fixed by Monday, July 1. Until then, you can use the stand-alone file uploader here.
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21 Jun 2019
Support for IBM Z software products is moving to a new site in summer 2019
Read important information you need to know about the migration, and what it means to you.
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27 Nov 2017
IBM is launching a new Support Community:
Learn more about how we are enhancing your experience and what this means for you.