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The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online.


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IBM Service Request news

  1. 16 Aug 2019

    Support for IBM i software products is moving to a new site in September/October 2019
    Read important information you need to know about the migration and what it means to you.

  1. 21 Jun 2019

    Support for IBM Z software products is moving to a new site on July 27, 2019.
    Read important information you need to know about the migration and what it means to you.

  1. 27 Nov 2017

    IBM is launching a new Support Community:
    Learn more about how we are enhancing your experience and what this means for you.


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